What is ancillary care?
What is Ancillary Benefits Management?
Company history
Executive Team

Ancillary Care Management (ACM) is a healthcare management company founded on the premise that technology can efficiently link the participants in the ancillary care sector and reduce total costs. ACM links payers, providers, suppliers and patients through our website, which offers the most progressive suite of applications developed to manage all aspects of ancillary care.


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What is ancillary care?
Ancillary care is the category of healthcare services delivered outside of the hospital setting. This category consists of a variety of health services such as home infusion therapy (HIT), specialty pharmaceutical delivery, respiratory therapy (RT), home health nursing, durable medical equipment (DME), and orthotics/prosthetics.
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What is Ancillary Benefits Management?
Ancillary Benefits Management (ABM) refers to the administration, coordination and related logistics of delivering ancillary care to patients. ABM embodies activities such as authorization and claims management, clinical plan oversight, and supply management. Most of these activities are traditionally managed through a combination of legacy and paper-based systems by a highly fragmented group of service providers and payers. This fragmented group of independent healthcare service companies represents a segment of the healthcare market estimated at greater than $80 billion in the US.


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Company history
ACM was founded as Health Integration Strategies in 1995 by two senior healthcare and pharmacy executives, David Willcutts and Thomas McNulty. These two founders recognized the inefficient and ineffectual way in which ancillary services, primarily home infusion therapies, were managed. Their initial effort focused on developing an information infrastructure for the home care industry. A processing and integration system for authorization and claims management was introduced shortly after the company’s founding. Contracts with managed care organizations followed during the first year, leading to ACM managing the ancillary benefits for over 1 million covered lives within the first 18 months. ACM’s technology was merged onto a Web-based platform in 1998, making the company’s technology more accessible to clients. In early 2001 ACM received venture funding from Delphi Ventures, Validus Partners, and St. Paul Venture Capital, positioning the company for rapid expansion.


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